Help with an order

Tracking your order is simple and keeps you updated every step of the way. Here’s how to do it: Log in to your account and go to the Orders tab. Tap...

Need to make changes to your order? You can update your details easily in the Muvr app before your order starts. Go to the Orders tab in the app. Se...

Need to cancel your order? You can do it quickly in the Muvr app. Follow these simple steps: Go to the Orders tab in the app. Select the order you w...

Need to change your order time? You can easily reschedule your order in the Muvr app. Here’s how: Go to the Orders tab in the app. Select the order ...

Need to reach your mover or driver? You can easily contact them through the Muvr app. Here’s how: Go to the Orders tab in the app. Select the active...

If your driver isn’t responding, follow these steps to resolve the issue quickly. Your driver may be driving or handling another task. Give them a few...

Muvr keeps you informed with real-time updates about your driver’s status. Here’s what each update means: Your driver is on the way to the pickup loca...

If your driver is running behind schedule, follow these steps to stay updated and resolve the issue quickly. Open the Orders tab in the app. Tap on ...

Want to tip your mover or driver after the order is completed? You can easily do it through the Muvr app. Here’s how: Go to the Orders tab in the ap...