How to Cancel an Order

Edited

Need to cancel your order? You can do it quickly in the Muvr app. Follow these simple steps:


1. Open Your Order

  • Go to the Orders tab in the app.

  • Select the order you want to cancel.


2. Tap ‘Cancel Order’

  • Scroll to the bottom and select Cancel Order.

  • Choose a cancellation reason from the list.


3. Review Cancellation Policy

  • If fees apply, you’ll see the amount before confirming.

  • Free cancellations may be available if done within the allowed time frame.


4. Confirm Cancellation

  • Tap Confirm to finalize the cancellation.

  • You’ll receive a confirmation notification once canceled.


5. Refund Eligibility

  • Refunds (if applicable) will be processed automatically.

  • Check the Orders section for refund status.


Quick Tips

  • Cancel as early as possible to avoid fees.

  • If you need to reschedule instead, modify your order instead of canceling.

  • Contact Muvr Support in the app if you need assistance.

Canceling your order is simple and hassle-free with Muvr!