How to Book a Move, Delivery, or Junk Removal

Booking with Muvr is simple and only takes a few minutes. Here’s how to schedule your Move, Delivery, or Junk Removal order.

• Log in to your account (or create one if it’s your first time).

• From the home screen, tap “Book a Service.”

• Select one of the three available services:

  • Move – For full apartment, home, or office moves.

  • Delivery – For furniture, appliances, or store purchases.

  • Junk Removal – For unwanted items or clean-outs.

• Pickup location

• Drop-off location (skip if Junk Removal)

• Item information (type, quantity, dimensions/weight — attach photos if possible)

• Stairs or elevator access

• Preferred date and pickup time

Tip: Adding images of your items helps ensure accurate pricing and proper support (e.g., if additional helpers are needed).

• Muvr will generate an instant price estimate based on your details.

• Review the cost breakdown (base rate, helpers, stairs, etc.).

• If you’re happy with the price, proceed to the next step.

• Add any special instructions or notes for your driver/helper.

• Save the order as a draft if you’re not ready to pay yet, or proceed to payment.

• Review the final details and confirm.

• Pay securely through the app.

• Once payment is complete, your booking will be active.

• You’ll be notified when drivers/helpers are assigned.

• Track their live location in the app when they’re on the way.

• Communicate with them directly through the app if needed (phone numbers are masked for privacy).

• Once the job is completed, you’ll receive a receipt and detailed breakdown in your app and email.

• Rate and review your experience to help us improve.