How to Contact Your Mover or Driver

Edited

Need to reach your mover or driver? You can easily contact them through the Muvr app. Here’s how:

1. Open Your Order

Go to the Orders tab in the app.
Select the active order you need assistance with.

2. Use In-App Messaging

Tap the Message Driver button.
Send a message with any special instructions or questions.

3. Call Your Driver (If Needed)

Tap the Call Driver button to place a direct call.
Use this option for urgent updates or last-minute instructions.

4. What to Do If You Can’t Reach Your Driver

Wait a few minutes—your driver may be in transit.
Double-check that your notifications are on.
If you still can’t reach them, go to the Help section in the app and contact Muvr Support for assistance.

Quick Tips

Use in-app messaging for non-urgent updates.
Keep communication professional and clear.
Contact Muvr Support if there’s an issue with your driver.

Reaching your driver is simple and ensures a smooth experience with Muvr!