Understanding Driver Arrival Updates

Edited

Muvr keeps you informed with real-time updates about your driver’s status. Here’s what each update means:


1. Driver En Route to Pickup

  • Your driver is on the way to the pickup location.

  • You’ll see an estimated time of arrival (ETA) in the app.


2. Driver Arrived at Pickup

  • Your driver has reached the pickup location.

  • Be ready with your items to avoid delays.


3. Driver En Route to Drop-Off

  • Your items are on the way to the drop-off location.

  • You can track the driver’s location in real-time.


4. Driver Arrived at Drop-Off

  • Your driver has reached the destination.

  • If you have special instructions, communicate them through the app.


5. Order Completed

  • Your order has been successfully delivered.

  • You’ll receive a confirmation and have the option to leave a rating and tip.


Quick Tips

  • Keep notifications on to stay updated.

  • Track your driver’s location in the app for real-time updates.

  • If there’s an issue, contact the driver via in-app messaging or call.

With these updates, you’ll always know where your driver is and when to expect your delivery!