Driver Help — Earnings, Jobs & Support | Muvr Help Center
← muvr.io
Driver Support

Help for Drivers

Get onboarded, manage your jobs, track earnings, and resolve any on-the-job issues.

Help Home Drivers

Getting Started

🚀

Getting Started

Sign up, upload your documents, complete your background check, and activate your driver account.

🪪

Document Requirements

What documents you need, accepted formats, how to upload them, and what happens if they expire.

Activation & Approval

Understand the approval timeline, what to do if your application is stuck, and how to go live.

Jobs & Dispatch

📦

Jobs & Dispatch

How job offers work, accepting or declining a job, navigation, and completing your run.

🛑

Issues on a Job

Customer no-shows, unsafe conditions, scope changes, accidents, and when to stop a job.

📍

Arrival & Check-In

What to do when you arrive, how to check in, confirm items, and start the job clock.

Earnings & Payouts

💰

Earnings & Payouts

How your pay is calculated, payout schedule, bonuses, and how to read your earnings summary.

⚠️

Missing or Delayed Payout

Didn't receive your payout on time? Here's how to check status and what to do next.

🧾

Tax Documents

Access your 1099, understand deductible expenses, and get ready for tax season as a Muvr driver.

Account & Performance

Ratings & Performance

How your driver score is calculated, acceptance rate, cancellation rate, and tips to improve.

🛡️

Account & Status

Renew expiring documents, update vehicle info, and understand your current account status.

🔒

Account Security & Access

Reset your password, update contact info, and manage access to your Muvr driver account.

Most Visited Driver Help

Still need help?
Driver support is available daily from 5:00 AM to 10:00 PM PT.