When to stop a job
Certain conditions require you to stop work immediately and report through the system.
Stop the job if
- Safety risks are present
- Job scope is incorrect
- The customer requests unapproved work
- Access prevents safe completion
What to do
- Stop work.
- Document the issue.
- Report through the app.
Consequences
Continuing unsafe or unapproved work may result in:
- Performance impact
- Account action
Do not continue work that is unsafe or unapproved. Report through the system before taking any further action.
Support hours: Available daily from 5:00 AM to 10:00 PM PT.