Manage bookings, payments, cancellations, and resolve any issues with your job.
Create a new booking, choose your service window, and prepare for your team's arrival.
Edit job details, adjust your time window, or cancel and understand any applicable fees.
See your driver's location in real time, get ETA updates, and know when your team is close.
Understand how quotes are calculated, what's included in your rate, and how to pay.
If your final charge doesn't match the quote, here's how to identify and resolve the discrepancy.
Request a refund, dispute a charge, and track the status of your open case.
Late arrivals, driver no-shows, incorrect service, or anything that went wrong during the job.
Report damaged or missing items, upload evidence, and submit your claim through the proper channel.
Leave a review for your driver, update your rating, or report a concern about a driver.
Update your name, contact info, saved addresses, and notification preferences.
Reset your password, manage two-factor authentication, and protect your Muvr account.
Trouble logging in, can't see your bookings, or issues with the Muvr app or website.
Still need help?
Our support team is available daily from 5:00 AM to 10:00 PM PT.