Report an issue on a job

All issues must be reported through the system. Do not proceed without reporting when required.

When to report an issue

Report an issue if:

• Job details are incorrect
• The customer requests changes outside the booking
• There is a safety concern
• The job cannot proceed

How to report

1. Open the job in the Driver App.
2. Select Report issue.
3. Choose the issue type.
4. Submit details.