Help Center For Drivers Issues On a Job Customer changed scope

Customer changed scope

The customer requests changes to the job after arrival.

What to do

  1. Do not proceed immediately.
  2. Review the requested changes.
  3. Report the change through the app.

What happens next

The system may:

Do not perform unapproved work. All changes must be confirmed through the system.

Support hours: Available daily from 5:00 AM to 10:00 PM PT.