Understand your account status, restriction types, and how account actions are reviewed on Muvr.
Account status overview
What account status means and how it is determined.
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Temporary restrictions
Why restrictions are applied and what they affect.
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Account suspension
When accounts are temporarily disabled and what that means.
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Account deactivation
When accounts are permanently removed from the platform.
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Capability restrictions
How vehicle or equipment issues limit the jobs you can receive.
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Dispatch restrictions
How performance issues reduce your access to job opportunities.
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Compliance restrictions
How missing or invalid requirements limit your account.
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Reinstatement requirements
What is required to restore your account access.
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Appeals process
How to request a review of a restriction or account action.
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Submitting evidence for appeals
What to include and what makes strong evidence.
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