Customer wants haul-away not booked
The customer requests removal or disposal that was not included in the booking.
What to do
- Do not proceed with haul-away.
- Report the request through the app.
- Wait for system instructions.
Haul-away must be part of the booking. Unapproved removal is not allowed.
Support hours: Available daily from 5:00 AM to 10:00 PM PT.