Scope mismatch on arrival
If the actual job is larger or different than expected, pause and report through the system before proceeding.
What to do
- Pause the job.
- Review the scope difference.
- Report the issue through the app.
What happens next
The system may:
- Update the job details
- Adjust pricing
- Require your confirmation before proceeding
Do not proceed with unconfirmed scope changes. Starting work on an unapproved scope may affect your compensation and account standing.
Support hours: Available daily from 5:00 AM to 10:00 PM PT.