Help Center For Customers Account & Profile Did not receive your verification code

Did not receive your verification code

If your verification code has not arrived, there are a few things to check before requesting a new one.

What to check first

What to do next

  1. Wait briefly for the message to arrive. Codes may be delayed depending on your email provider or carrier.
  2. Request a new code.
  3. Confirm you are using the correct email address or phone number for the account.

Only the most recent code is valid. If you requested multiple codes, use only the latest one.

If you still cannot receive a code

Make sure your device can receive email or text messages and that you are trying to sign in with the correct account contact information.

If you booked using a different email address or phone number, use that account information instead.

Support hours: Available daily from 5:00 AM to 10:00 PM PT.