Drivers › Ratings & Performance › Cancellation rate
Cancellation rate
What this measures
The percentage of accepted jobs that you cancel.
Why it matters
Cancellations affect:
- reliability
- performance score
- job access
What strong performance looks like
- completing jobs once accepted
What increases cancellations
- accepting jobs without reviewing details
- canceling due to avoidable issues
Important: High cancellation rates may lead to reduced job access or account review.
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