Wrong vehicle arrived
If the vehicle that arrived does not match your booking requirements, do not begin the job.
What this means
The vehicle that arrived does not match the requirements of your booking.
What to do
- Do not begin the job if the vehicle cannot safely complete it
- Open your booking
- Report an issue immediately
Why this happens
- Booking details may not match actual requirements
- Vehicle assignment may not align with job scope
What happens next
The system may:
- update the booking
- assign a different team
- require rescheduling
Important
Jobs should not proceed with an unsuitable vehicle. This can lead to incomplete service or safety issues.
Support
Available daily from 5:00 AM to 10:00 PM PT