Wrong team size arrived

If the number of movers or helpers does not match what was booked, do not proceed until the issue is reported.

What this means

The number of movers or helpers does not match what was booked.

What to do

  1. Do not proceed if the team cannot complete the job safely
  2. Open your booking
  3. Report the issue

Why this happens

  • The booking may not reflect actual job needs
  • Staffing may not match the original request

What happens next

The system may:

  • adjust the team
  • update the booking
  • require rescheduling

Important

Jobs should not proceed if staffing is insufficient. This can affect completion, timing, and safety.

Support

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Still need help?

Support is available 5:00 AM to 10:00 PM PT