Booking details were incorrect
If the information in your booking does not match the actual job, report the issue before work begins.
What this means
The information in your booking does not match the actual job.
Common issues
- wrong number of items
- incorrect addresses
- missing stops
- incorrect service type
What to do
- Open your booking
- Report the issue
- Provide updated details
What happens next
The booking may need to be corrected before the job continues. Pricing and timing may be updated based on the correct scope.
Important
Accurate booking details are required for proper pricing, correct team assignment, and successful completion.
Support
Available daily from 5:00 AM to 10:00 PM PT