How Muvr Selects Drivers and Helpers

At Muvr, we take pride in carefully selecting the people who represent us. Every driver and helper goes through a thorough vetting process to ensure safety, professionalism, and reliability.

1. Application & Screening

Candidates apply through the Muvr platform and provide detailed background information.
Drivers must hold a valid driver’s license, a clean driving record, and access to a reliable vehicle that meets Muvr standards.
Helpers are screened for relevant moving/delivery experience and physical capability.

2. Muvr Vetting Process

Identity Verification: Government-issued IDs are verified to confirm identity.
Background Checks: Comprehensive checks are performed for criminal history and driving records.
Vehicle & Insurance Verification (Drivers): Drivers must provide valid registration, insurance, and proof their vehicle meets size and safety requirements.
Interview & Skills Review: Select applicants may go through an interview or skills assessment to confirm they meet Muvr’s service expectations.

3. Training & Onboarding

Approved drivers and helpers receive onboarding that covers:
- Safe lifting and handling techniques
- Customer service standards
- Using the Muvr app for assignments, communication, and navigation
- Company policies for safety, cancellations, and escalations

4. Continuous Performance Monitoring

After joining, every driver and helper is monitored on an ongoing basis.
Key metrics include: punctuality, customer ratings, communication quality, and adherence to safety protocols.
Repeated poor performance or policy violations may lead to retraining or removal from the Muvr platform.

With this process, Muvr ensures every customer works with professional, trustworthy, and well-vetted drivers and helpers—giving peace of mind for every move or delivery.