Uploading a Certificate of Insurance (COI)

Uploading your Certificate of Insurance (COI) is a critical step in becoming a verified Mover (Driver/Lead or Helper) or Hauler (Driver/Lead or Helper) on the Muvr platform. This guide explains how to upload your COI in the Muvr Driver App and ensures it meets all requirements.

A Certificate of Insurance (COI) is a document that proves you have active insurance coverage. It must include:

• General Liability Insurance: Coverage of at least $1,000,000.

• Commercial Auto Insurance (if applicable): Ensures the vehicle you use for Muvr jobs is insured.

• Cargo Insurance: Protects the value of the goods being transported in case of damage, loss, or theft. A minimum coverage amount of $50,000 is required.

• Certificate Holder: Muvr Technologies, Inc. must be listed as the certificate holder.

• Policy Information: Includes policy number, expiration date, and insured name.

1. Navigate to the Dashboard

   • Open the Muvr Driver App.

   • Tap on the COI Submission section in the Documents area.

2. Upload the Document

   • Capture a Photo: Use your phone’s camera to take a clear photo of the COI.

     • Ensure all text is legible and the document is fully visible.

   • Upload a Saved File: Tap Upload from Gallery to select an existing image or PDF of your COI.

3. Review and Submit

   1. Double-check that all required information is visible:

      • Muvr Technologies, Inc. listed as certificate holder.

      • Coverage details and policy expiration date.

   2. Tap Submit to upload the COI for verification.

• Coverage Amount: General Liability Insurance must be at least $1,000,000. Cargo Insurance must be at least $50,000.

• Insured Name: Matches the name on your Muvr profile.

• Certificate Holder: Listed as:

  • Muvr Technologies, Inc.

  • Address: 221 West 9th St, Ste 227 Wilmington, DE 19801

• Policy Validity: Must include active policy dates and not be expired.

1. Missing Muvr Technologies, Inc. as Certificate Holder: Ensure this is listed.

2. Blurry or Cropped Image: Retake the photo with better lighting and full visibility.

3. Insufficient Coverage: Verify that your policy meets the minimum $1,000,000 requirement.

4. Expired COI: Provide a current, active certificate.

5. Non-Matching Insured Name: Ensure the insured name matches your profile name exactly.

• Use a flat, well-lit surface to photograph your COI.

• Check that all details, especially the policy number and expiration date, are legible.

• Keep a digital copy of your COI for easy access if re-uploading is required.

If you encounter any issues while submitting your COI, visit the Help section in the app to contact support via live chat or submit a support ticket. Our team is here to assist you!