Profile Photo Guidelines

Your profile photo is one of the first things customers and other team members will see. A clear, professional photo ensures trust and credibility. Follow these simple steps to upload the perfect profile photo in the Muvr Driver App.

• Clear Face: Your entire face should be visible, facing the camera.

• Good Lighting: Use natural light or a well-lit room to avoid shadows.

• Neutral Background: A plain wall or a simple background works best.

• No Accessories: Avoid sunglasses, hats, or anything that covers your face.

• Professional Appearance: Wear appropriate clothing and maintain a neat look.

1. Prepare the Setting:

   • Stand in front of a plain, neutral-colored wall.

   • Ensure the area is well-lit.

2. Position the Camera:

   • Hold your phone at eye level.

   • Keep your head and shoulders centered in the frame.

3. Capture the Photo:

   • Smile or maintain a friendly, professional expression.

   • Check that your entire face is visible and clear.

4. Review the Photo:

   • Make sure the photo isn’t blurry and meets the guidelines above.

1. Open the Muvr Driver App.

2. Navigate to the Profile Photo Submission section in the Documents area.

3. Tap Take Photo or Upload from Gallery:

   • Take Photo: Follow the steps above to capture a new photo.

   • Upload from Gallery: Select an existing photo that meets the guidelines.

4. Tap Submit to upload your photo for approval.

1. Blurry Photo: Retake the photo with steady hands and better lighting.

2. Face Not Fully Visible: Ensure your entire face is in the frame.

3. Background Too Distracting: Retake the photo in front of a plain wall.

4. Wearing Accessories: Remove hats, sunglasses, or anything covering your face.

If you’re having trouble uploading your profile photo, visit the Help section in the app to contact support via live chat or submit a support ticket. Our team is here to assist you!