Sign Up for Muvr

Welcome to Muvr! Signing up as a driver is quick and straightforward. Follow these steps to create your account and start your journey with us.

• Launch the Muvr Driver App on your phone.

• Don’t have the app yet? Visit the App Store or Google Play Store to download it.

1. Tap Sign Up on the app’s login screen.

2. Provide the following details:

   • Full Name: Enter your legal first and last name.

   • Email Address: Use a valid email you can access.

   • Phone Number: Ensure it’s correct for verification purposes.

3. Enter the OTP sent to your email and phone number to verify them.

4. Agree to Muvr’s Terms of Service and Privacy Policy.

• Go to the Documents section in the app.

• Upload clear photos of the following required items:

  • Driver’s License (valid and not expired).

  • Profile Photo: A clear headshot meeting professional standards.

  • Vehicle Insurance: Ensure the policy is active and matches the registered vehicle.

  • Vehicle Registration: Ensure the details match the car you intend to use.

  • Certificate of Insurance (COI) (if applicable in your region).

  • Specialized Permits or Certifications: For specific tasks like handling hazardous items (if required).

  • Equipment Photo: Upload pictures of essential equipment (e.g., dollies, straps) for relevant services.

  • Lifting and Wrapping Videos: Upload training compliance videos (if applicable).

• Ensure all uploaded images and videos are clear, complete, and meet platform requirements to avoid rejections.

• Fill out the consent form to authorize a background check.

• Background checks typically take 1-3 business days.

• You’ll receive a notification once the check is complete.

• Once all requirements are met and your application is approved, you’ll receive a notification.

• Access training modules in the app under Training.

• Learn about:

  • Job management.

  • Customer interaction.

  • Safe handling of items.

• Navigate to the Earnings Settings section to set up your payment information:

  • Add your bank account details for payouts.

  • Ensure all details are accurate to avoid delays.

• Open the app, go online, and start accepting jobs.

• Can’t Verify Phone Number or Email?

  • Check that your details are correct and your phone has network coverage.

  • Tap Resend OTP or contact support if the issue persists.

• Document Rejected?

  • Check the rejection reason in the app.

  • Re-upload a clear and updated version of the document.

• Background Check Delayed?

  • Background checks may take longer in certain cases. If it exceeds 5 business days, contact support for assistance.

• Use the Help section in the app to access live chat or submit a support request.

• Reach out to our support team for further assistance.

Thank you for joining Muvr! We’re excited to have you on board. Happy driving!